Languages Spoken: English
Theresa Whitty is an intricate part of Shay Realtors on-line marketing. As the Client Care Manager, it is her impeccable customer service and genuine kindness that everyone who interacts with her grows to trust in. Theresa feels an essential part of her job is to make the buying/selling process easier for her clients. She makes a substantial effort to contact her clients at every stage of the process to make sure their needs are being met.
As a first time home buyer, I found Ray to be immensely helpful and patient throughout each stage of the home buying process. From the time we visited our first home, he sought to personally relate to what I was looking for in order to provide guidance and narrow down the options. At each potential home visit, he was able to combine my personal needs with his vast experience so that I had a complete understanding of what that home/community had to offer. Ray's friendly demeanor and "no rush" approach gave me confidence that we would find the right place despite the hectic market at the time of purchase. When offers were made, he kept me updated on the progress and remained available for discussions at all times of the day. Upon reaching an agreement to purchase my home, he provided assistance with his resources and knowledge that allowed me to better comprehend the entirely unfamiliar escrow process. Additionally, Ray has surrounded himself with equally helpful team and network that offered support in a timely manner.
We can heartily recommend Ray and his team. From our first meeting he listened to what we wanted and offered suggestions on how to best sell our house. There were a few bumps along the way but Ray's response was always "I'll take care of it" and he promptly did. The house sold within 4 days and we are very happy with the results
Theresa has a degree in Finance from the University of South Carolina and worked for many years in finance and financial recruiting. Her background in sales was all relationship driven. This has translated well into her current position at Shay Realtors because she is used to giving exceptional customer service to her clients.
When not at work, Theresa can be seen bike riding around her neighborhood, volunteering at her church, as well as at her children’s schools. She is an avid reader and makes sure to read all the books that are assigned to her children so that she has the ability to discuss with them what they are learning. Theresa and her husband, Ed, enjoy walking together to get coffee on the weekends.